VIDMOATDashboard

Terms of Service

Last updated: September 4, 2026

These terms are the agreement between you and Buzz Innovations Ltd, a company registered in England and Wales, company number 17212684(“Vidmoat”, “we”, “us”). They cover the editor, the AI features, Creator Studio, the API, plugins, and everything else at vidmoat.com and its subdomains.

By creating an account or using Vidmoat you accept them. If you are accepting on behalf of a company, you confirm you may bind it.

If you are a consumer, nothing here takes away rights the law gives you. Section 14 says which rights those are and how they beat anything else in this document.

1. Who can use Vidmoat

You must be at least 16, and old enough in your own country to enter into a contract. You must not use Vidmoat if you are barred from doing so under UK, EU, US or other applicable sanctions or export law.

2. Your account

You sign in with Google. Keep that account secure: anything done through your Vidmoat account is treated as done by you. Tell us promptly at fred@vidmoat.com if you think someone else has access. One person, one account, unless you are on a plan that includes seats.

API keys and recipe keys act as your account. Treat them as passwords, do not commit them to a public repository, and rotate them if exposed.

3. Your content stays yours

You keep every right you already had in the video, audio, images, text and projects you bring to Vidmoat. We do not claim ownership of any of it.

You promise that, for everything you upload:

  • you own it or have permission to use it, including any music, footage, fonts and images inside it;
  • you have the consent of any identifiable person who appears or is heard in it, where consent is needed;
  • using it through Vidmoat will not break the law or anyone else’s rights.

4. The permission you give us, and its limits

To run the service you have asked for, you grant us a non-exclusive, worldwide, royalty-free licence to host, store, copy, transmit, transcode, analyse and display your content. That licence exists only to operate and improve Vidmoat for you, and it ends when you delete the content or close your account, apart from copies in backups that age out on the schedule in the Privacy Policy.

What this licence does not allow us to do. We will not use your content to train generative AI models, and we will not allow anyone we send it to on your behalf to train on it. We will not use your content to market or promote Vidmoat. We will not sell it or license it on to anyone else. If we ever want to do any of these things, we will ask you first, and you will be free to say no.

If you publish to Vidmoat Social, you additionally allow us to show that post publicly and to other users; that is the point of posting. The Vidmoat Social terms cover it.

5. AI features, and what we do not promise about them

Vidmoat’s AI runs on models operated by other companies, named in the Privacy Policy. Using an AI feature sends material to them, and you should not use those features for content you are not permitted to disclose to a third party.

You own the outputof Vidmoat’s AI features, to the extent it is capable of being owned. Two honest caveats. Copyright law on AI-generated material is unsettled and differs by country, so we cannot promise any particular output is protectable. And AI output is not unique: the same or similar output may be produced for someone else from a similar request.

AI output can be wrong, unsuitable, or infringe someone’s rights. We do not review it for accuracy, bias or clearance. Check anything before you publish it, and treat it as a draft rather than an answer.

Features marked beta, experimental or preview may change or disappear, and are provided without the commitments in section 14 that apply to the rest of the service.

6. Synthetic and manipulated media

Vidmoat can generate and alter images, video and voices. If you publish content made or materially altered by AI that could lead someone to believe a real person said or did something they did not, you must make clear that it is artificial, at the point people first see it. In the EU this is a legal requirement under the AI Act; everywhere else it is a condition of using Vidmoat.

Exports carry a machine-readable provenance tag and an invisible identifier, described in the Privacy Policy. You must not remove or falsify them.

7. What you must not do

You must not use Vidmoat to create, upload, store or publish:

  • Any sexual content involving a minor, real, drawn or generated. We report apparent child sexual abuse material, and the evidence, to the National Center for Missing & Exploited Children and to law enforcement, and we terminate the account immediately and permanently.
  • Intimate images of anyone without their consent, or content that sexualises a real person who has not agreed to it.
  • A real person’s face or voice without their permission, including cloned voices and face swaps. If you clone a voice you must hold that person’s consent and be able to show it.
  • Content that harasses, threatens, defames or incites violence against anyone.
  • Material that infringes copyright, trade marks or any other right.
  • Content designed to deceive people about an election, a public emergency or a financial matter.
  • Malware, or anything intended to break, overload or probe our systems or anyone else’s.

You also must not:

  • resell or redistribute Vidmoat as your own service, or use it to build a competing product;
  • evade plan limits, credit charges or watermarks, or share one account between people who should have their own;
  • scrape the service, or automate it outside the documented API;
  • upload someone else’s credentials to the browser automation features.

We may remove content and suspend or close accounts that break these rules. Where it is safe and lawful to tell you why, we will.

8. Publishing to your social accounts

When you connect a platform you authorise us to post on your behalf, as and when you instruct, and to read back the resulting statistics. You can disconnect at any time.

Each platform has its own rules and you are responsible for meeting them.Your content must comply with that platform’s terms, and you remain responsible for what is posted from your account. We are not responsible if a platform removes your post, restricts your reach or suspends your account.

Platforms also control what our integration is allowed to do, and can change it without notice. Some restrict apps they have not yet reviewed: they may force posts to be private, cap how many accounts can connect, or limit how many uploads a day are possible across all of our users combined. Where we know of a restriction we tell you in the product before you schedule anything. We cannot promise a platform will accept a post, keep working, or approve our application, and a failure to publish for a reason on their side is not a failure of our service.

9. Plans, credits and payment

Paid plans renew automatically at the interval and price shown at checkout, until cancelled. We take payment through the provider you choose. Prices are shown before you pay, and taxes are added or included as the checkout states.

Credits meter AI features that cost us money to run. They refresh with your billing period and do not roll over unless the plan says so. Where a feature fails through our fault we refund the credits it took. Credits have no cash value and are not transferable.

Cancelling.Cancel any time from your billing page. Your plan then runs to the end of the period you have already paid for, and does not renew. We do not delete your work when a plan ends, but limits go back to the free plan’s.

If we change the price we will tell you before it applies to you, and you can cancel instead.

10. Your 14-day cancellation right

If you are a consumer in the UK or the EU, you normally have 14 days from purchase to cancel a distance contract and get your money back.

Vidmoat is digital content supplied immediately. By starting to use a paid feature within those 14 days, you are asking us to begin supplying it straight away, and you acknowledge that once we have you lose the right to cancel for a refund of what has been supplied. If you have not used the paid features, email fred@vidmoat.com within 14 days and we will refund you in full.

Outside that, we do not generally refund part-used periods, but if something went wrong, tell us. We would rather fix it than argue about it.

11. Storage is not backup

Keep your own copies of anything you care about. Vidmoat is an editor, not an archive. We take reasonable care, but we do not promise your files will always be available or recoverable, and files no project references any more are cleaned up on the schedule in the Privacy Policy.

Closing your account deletes your projects, uploads and exports. That cannot be undone. Download what you want first.

13. Availability and changes

We aim to keep Vidmoat running and to improve it, which means features change and occasionally go away. We will give reasonable notice before removing something you rely on or making a change that materially reduces what a paid plan provides, and you may cancel if you do not accept it.

We may change these terms. If a change matters, we will tell you before it takes effect. Continuing to use Vidmoat after that means you accept the new version.

14. Our responsibility to you, and its limits

We will provide Vidmoat with reasonable care and skill. Beyond that, and beyond what the law requires, the service is provided as it is: we do not promise it will be uninterrupted, error-free, or fit for a purpose you have not told us about.

What we never exclude

Nothing in these terms limits our liability for:

  • death or personal injury caused by our negligence;
  • fraud or fraudulent misrepresentation;
  • anything else that cannot be excluded under the law that applies to you.

If you are a consumer

You have statutory rights that these terms cannot remove. Under the Consumer Rights Act 2015 our services must be performed with reasonable care and skill, and digital content must be of satisfactory quality, fit for purpose and as described. Any term here that would take those rights away does not apply to you. We are responsible for loss that is a foreseeable result of our breaking this contract or failing to use reasonable care, and not for loss that is not foreseeable.

If you are a business

We are not liable for loss of profit, revenue, business, goodwill, anticipated savings, or for indirect or consequential loss. Our total liability arising out of or in connection with these terms is limited to the greater of one hundred pounds sterling and the amount you paid us in the twelve months before the claim.

Your content, your responsibility

We are not responsible for content you create, upload or publish, or for the consequences of publishing it. If someone brings a claim against us because of your content or your breach of these terms, you will cover our reasonable losses and costs. This does not apply to consumers except where the claim arises from your deliberate or reckless act.

15. Ending this agreement

You can stop using Vidmoat and delete your account whenever you like. We may suspend or close an account that breaks these terms, that we are legally required to close, or that is being used in a way that puts the service or other users at risk. Where we can, we will give you notice and a chance to get your work out. For a serious breach, particularly anything in section 7 involving a minor, closure is immediate.

If we close your account for a reason that is not your fault, we refund the unused part of what you paid.

16. Law and disputes

These terms are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction.

If you are a consumer living elsewhere in the UK or in the EU, this does not deprive you of the protection of the mandatory law of the country you live in, and you may bring proceedings in your local courts.

Please email us before starting a dispute. Most things are a misunderstanding and get settled the same week.

17. Everything else

These terms, with the Privacy Policy and any product-specific terms such as those for Vidmoat Social, are the whole agreement between us. If any part is found unenforceable, the rest stands. Not enforcing something straight away does not mean we have given it up. You may not transfer your rights under these terms without our agreement; we may transfer ours to a company that takes over the business, and your rights are unaffected if we do.

Questions: fred@vidmoat.com.